7879, a newly launched luxury jewellery brand, partnered with Retention Machine from day one to build and execute a high-performing email and SMS strategy. With advanced automation, segmentation, and personalised campaigns, email revenue surged to over 40% of total sales, driving higher engagement, repeat purchases, and long-term customer retention.
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Rehaus, a luxury marketplace for pre-owned designer furniture, partnered with Retention Machine to transform their underperforming email channel. After migrating from Mailchimp to Klaviyo, Retention Machine implemented advanced automation, segmentation, and on-brand creative that aligned with Rehaus’ premium aesthetic. Within months, email evolved from contributing just 2–3% of revenue to driving nearly 30% of total sales, with automated flows and campaigns delivering consistent, measurable growth.
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